FAQ

Most frequent questions and answers

Reservations for airport parking are easy, secure and affordable. Simply select your dates and times to view our rates and availability. Simply input your information and payment type and reserve a parking space.

During peak travel periods, finding a parking space can be difficult and expensive. It is always a great idea to book your reservation at the same time you book your flight, this way you will be guaranteed a rate, parking space with shuttle service.

You are required to pay in full by a major credit card in US Dollars (USD) at the time you book your reservation. This will guarantee your rate, parking space and shuttle service.

All reservations must be cancelled 24 hours in advance of your scheduled arrival to avoid complete forfeiture of your prepayment. Our no questions asked cancellation policy guarantees you a refund if you cancel your reservation within 24 hours in advance of your scheduled arrival.

You will open your email reservation confirmation and click on the change or cancel link provided or call 734-888-4343 for assistance.

Yes. Free shuttles are available with a reservation to and from the Detroit Metro Airport (DTW). Please review the shuttle schedule for shuttle times and procedures.

Shuttles to the airport are on a fixed schedule on the top of every hour (i.e. 1:00 pm, 2:00 pm, 3:00 pm). It is required to arrive 15 minutes prior to your shuttle departure to park your vehicle and complete your parking check-in.

Shuttles from the airport are on an on-call basis. The agent will advise you with an estimated time of pick-up that’s usually within 15 minutes. Please be advised, we may only dispatch a shuttle until you have landed, received your luggage and arrived at ground transportation. Please call 734-888-4343 one you’ve arrived at ground transportation.

Shuttle times may vary due to demand, traffic and weather condition so it’s always recommended to book the shuttle that’s at least 2 hours prior to your flight departure.

You will park your car in the designated parking area behind the Hampton Inn Detroit/Belleville hotel.

Click here for directions to the Hampton Inn Detroit/Belleville hotel.

Yes. To speed up the check-in process, please print your reservation receipt or show a digital copy to our front desk agent when you arrive to check in your vehicle.

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